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Infrastructure · Risk & Governance · AI-Powered

Enterprise Infrastructure, ITSM & Governance
powered by AI. built for results.

MCSL Solutions is a boutique IT consulting practice combining 20+ years of enterprise infrastructure, ITSM, IT risk management, and operational resilience expertise with cutting-edge AI tools — including Claude Code, OpenClaw, and AI-assisted delivery — to deliver faster, smarter outcomes for regulated and enterprise environments.

Contact us Our services
Trusted by
0+
Years of enterprise ITSM & continuity experience
0+
APRA-regulated & enterprise clients
AI+
Claude Code & OpenClaw powered delivery
1:1
Senior consultant engagement — every time
What we do

Services built for IT Risk, Governance & Operational Resilience

Practical, audit-ready outcomes across IT risk management, governance frameworks, and APRA CPS 230 compliance — for regulated entities and enterprise environments.

Infrastructure
⭐ Featured
🖥️

Infrastructure & Systems

Enterprise server architecture and design, data centre deployment, structured cabling (Cat6/fibre), hardware commissioning and decommissioning, on-premises and cloud infrastructure, hybrid/multi-cloud design, high availability and disaster recovery implementation, and infrastructure compliance audits.

CPS 230
🏛️

APRA CPS 230 Compliance

End-to-end CPS 230 support — critical operations identification, tolerance level setting, BCP uplift, service provider oversight (Part D), and board-ready regulatory reporting for ADIs, insurers, and superannuation funds.

Continuity
🛡️

IT Service Continuity & DR

Business Impact Assessments, continuity documentation, disaster recovery planning and test execution, post-test remediation, and audit-ready compliance reporting aligned to CPS 230 and ISO 22301.

ITSM
⚙️

ITSM Governance & Compliance

ITIL-aligned incident, problem, and change management frameworks. Risk, remediation, and compliance frameworks aligned to APRA CPS 230, CPS 234, and broader prudential requirements.

Transition
🚀

Service Transition & Delivery

Managing the critical handover from project delivery to operational support — go-live readiness, service acceptance criteria, operational onboarding, and continuity integration.

Audit
📋

Audit Readiness & Gap Assessment

CPS 230 gap assessments, governance documentation reviews, post-incident reports, and board-ready reporting packages. We ensure your compliance posture stands up to regulatory scrutiny.

Risk Management
⚖️

IT Risk Management & Governance

End-to-end IT and cyber risk assessments, controls framework design and maintenance, GRC tool documentation, risk dashboards, and executive reporting. We coordinate audits, track findings to closure, and manage third-party risk — acting as your embedded Line 1 risk partner across technology, security, and business stakeholders.

AI Solutions
🤖 AI-Powered
🧠

AI-Assisted IT Consulting

We leverage Claude Code, OpenClaw, and agentic AI tooling to accelerate documentation, analysis, and delivery. From AI-generated governance artefacts to automated workflows — we bring the speed of AI with the judgement of senior consultants.

About MCSL

Senior expertise. Boutique delivery. Regulated industry pedigree.

MCSL Solutions is a boutique IT consulting practice built around senior ITSM and operational resilience specialists with 20+ years of combined experience across Australia's most highly regulated industries.

We are specialists in APRA CPS 230 — helping banks, insurers, and superannuation funds meet their obligations under APRA's Operational Risk Management standard. From critical operations mapping and BCP uplift through to service provider oversight and board reporting, we deliver practical outcomes that stand up to regulatory scrutiny.

What sets us apart: we combine deep domain expertise with AI-powered delivery. Our practice runs on Claude Code and OpenClaw — agentic AI tools that accelerate documentation, analysis, workflow automation and development. You get senior consultant judgement at the speed of AI.

APRA CPS 230ITIL FrameworkBusiness Continuity ServiceNowDR Planning & TestingRegulatory Reporting Risk & ComplianceClaude CodeOpenClaw AIAI-Assisted Delivery
Work with us
MCSL Solutions
Senior Consultants · ITSM & Service Continuity · Sydney, NSW
20+
Years experience
6+
Enterprise clients
AU
Sydney based
✓Financial Services — CBA, Allianz, Mercer Super, MUFG
✓Government — NSW Department of Education
✓Energy & Resources — Whitehaven Coal
✓Retail & Payments — Woolworths (WPAY)
✓APRA CPS 230 specialist practice
✓AI-powered delivery — Claude Code & OpenClaw
Infrastructure & Systems

Enterprise Infrastructure Built for Scale

From physical data centres to multi-cloud architectures — we design, deploy, and manage enterprise infrastructure across on-premises, hybrid, and cloud environments.

🏗️

Data Centre Deployment

Physical infrastructure buildout, rack installation, power distribution (UPS, PDU), structured cabling (Cat6/Cat6A, fibre optic), environmental controls, and access security systems.

☁️

Cloud Architecture

AWS, Azure, and GCP infrastructure design, landing zones, hybrid connectivity (ExpressRoute, Direct Connect), multi-cloud strategy, and cloud migration execution.

🔌

Structured Cabling

Cat6/Cat6A copper and single-mode/multi-mode fibre installation, patch panel termination, cable testing and certification to TIA/EIA-568 standards, cable management systems.

🖥️

Server Lifecycle

Hardware commissioning (acceptance testing, BIOS/RAID setup, OS installation), configuration management, monitoring deployment, and secure decommissioning with data sanitization.

⚡

High Availability

Clustering (Windows Failover, Linux HA), load balancing, redundant infrastructure design, automatic failover configuration, and 99.99% uptime architectures.

🔐

Infrastructure Audits

Compliance audits (ISO 27001, APRA CPS 234, Essential Eight), security posture assessments, configuration reviews, patch compliance, and vulnerability assessments.

Technical Platforms

Virtualisation

VMware vSphere
Microsoft Hyper-V
Proxmox VE
Docker & Kubernetes

Operating Systems

Windows Server
RHEL / Ubuntu
CentOS / Oracle Linux
SUSE Enterprise

Cloud Platforms

AWS
Microsoft Azure
Google Cloud Platform
Hybrid Integration

Automation

Terraform
Ansible
CloudFormation
PowerShell DSC

Industry Experience

✓ Commonwealth Bank — Infrastructure delivery
✓ Woolworths Payments — Payment platform infrastructure
✓ Mercer Super — Superannuation fund systems
✓ NSW Department of Education — Government infrastructure
✓ Whitehaven Coal — Industrial operations systems
✓ Allianz Insurance — Insurance platform infrastructure
✓ MUFG Bank — Banking infrastructure systems
Discuss your infrastructure needs
Get in touch

Let's talk about your next engagement

Whether you need CPS 230 readiness support, a senior ITSM lead, or DR planning — we'd like to hear about it. Engagements available in Sydney and nationally. You'll hear back from our team promptly.

📞
Phone
1300 748 661
📍
Location
Level 17, 2 Chifley Square, Sydney NSW 2000
🕐
Availability
Contract & consulting engagements

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